Tag Archives: medical practice

What We’re Reading – Improve Clinical Documentation for ICD-10

Your administrative staff has probably hounded you for years to improve your documentation.  With the ICD-10 transition around the corner on October 1, 2014, clinician documentation will be more important than ever.  The code sets from have expanded from 14, … Read Full Post

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What We’re Reading – Improve Medical Practice Staff Communication Skills: 5 Best Practices

A patient’s first contact with your office is by phone, whether scheduling an appointment and/or requesting information.  If your staff doesn’t have the proper communication skills to create rapport with that patient, established or new, you could be in jeopardy … Read Full Post

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What We’re Reading – The Power of Outsourcing in Your Medical Practice

Do you ever feel that there aren’t enough hours in the day to get everything done?  Join the club!  These days, more and more office managers and/or administrators express that despite supposed electronic efficiencies, they are drowning in all the … Read Full Post

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What We’re Reading – How Practice Managers Can Alleviate Physician Stress

Stress has become a common factor in every household and business and we all need someone or something to lighten our loads so the weight of the world isn’t resting on our shoulders. This article focuses on physicians and how … Read Full Post

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HR Issues for the Small Business: Disciplinary policies (Part 3)

Let’s face it, disciplining employees can be distasteful and this discomfort leads managers to follow the “let’s ignore the problem and see if it goes away” course of action. Not a good idea!  Every business should have a standardized written … Read Full Post

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What We’re Reading: Four Easy Ways to Boost Patient Time of Service Collections

In this age of insurance plans with high cost-sharing (e.g., deductibles, co-insurance) requirements, a solid collections policy is critical for every medical practice. When practices are lax about checking patient eligibility for services and ensuring a complete picture of what … Read Full Post

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What We’re Reading – 7 Ways to Attract New Patients to Your Medical Practice

Virtually all providers are looking for ways to grow their patient base.  The challenge in these economic times is to do it without spending a fortune on marketing and advertising services.   This article explores less expensive and even free options … Read Full Post

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What We’re Reading – Strategic Planning for Your Medical Practice

The words ‘strategic planning’ usually conjure up a mega-conglomerate with multiple committees and planning gurus, not a small to medium-sized medical practice, right?  Wrong. Physicians and decision makers need to – at least annually – stop, look at environmental factors … Read Full Post

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What We’re Reading – Why Health Care Needs Social Media

Social media is changing the way healthcare is delivered.  Even if you may not understand the concept of social media you can agree that there are definite benefits to it.  This article shows two basic and straightforward reasons that doctors … Read Full Post

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What We’re Reading – Simple Methods to Reduce “No Shows” in Your Medical Practice

Is the day’s visit schedule a moving target in your office?  Do last-minute cancellations and no-shows plague your practice? We all know that some flexibility will always be required, but this handy article gives some ideas to reduce non-completed appointments … Read Full Post

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