Tag Archives: communication

What We’re Reading – Three ways healthcare facilities are rebounding from COVID-19

The pandemic has been stressful for every industry but healthcare has been hard hit for a few reasons: providers still need to treat patients, but some of those patients may be scared to go to the doctor’s office or visit … Read Full Post

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What We’re Reading – How to deal with micromanagers in a COVID-19 world

The effects of the Covid-19 pandemic go beyond a global medical crisis to exacerbate the insecurities and control needs of micromanagers, which leads to added work tension and employee dissatisfaction during such a stressful time. The author of this article … Read Full Post

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What We’re Reading – Why Health Care Needs Social Media

Social media is changing the way healthcare is delivered.  Even if you may not understand the concept of social media you can agree that there are definite benefits to it.  This article shows two basic and straightforward reasons that doctors … Read Full Post

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What We’re Reading – 5 Ways to Improve Customer Service Starting Today

One good thing about improving customer service for your company is that it needn’t be expensive and your efforts will generally pay for themselves in faithful, happy clients.  The cornerstone of customer service is simply having people skills, and fortunately, … Read Full Post

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What We’re Reading – Customer Satisfaction in Seven Steps

No business can succeed without clients, and building a friendly relationship is key. This article encourages face to face meetings during the course of a project to maintain communication. Another crucial point is to respond to clients promptly or to … Read Full Post

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What We’re Reading – How to improve communication skills in the work place

Communication is a significant issue in any work environment. Whether one is shy or being verbally attacked on the job, this article explains how to address each situation and how to improve interpersonal communication.  This skill is especially crucial because … Read Full Post

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Ask your Surveyor Q & A – Top Two Home Health Agency Citations

Q: What two items are found to be the most cited? A: The coordination of care and aides following the plan of care are two of the most challenging standards to meet without fail. Communication and coordination between all of … Read Full Post

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