Category Archives: What We’re Reading
What We’re Reading – Strategic Planning for Your Medical Practice
The words ‘strategic planning’ usually conjure up a mega-conglomerate with multiple committees and planning gurus, not a small to medium-sized medical practice, right? Wrong. Physicians and decision makers need to – at least annually – stop, look at environmental factors … Read Full Post
What We’re Reading – Why Health Care Needs Social Media
Social media is changing the way healthcare is delivered. Even if you may not understand the concept of social media you can agree that there are definite benefits to it. This article shows two basic and straightforward reasons that doctors … Read Full Post
What We’re Reading – Make the Most of Patient Education Opportunities at Your Practice
Studies show that a large number of patients consult the Internet about symptoms, illnesses and treatments before speaking with a medical practitioner. Most doctors appreciate a well-informed patient who is empowered to participate in his or her health care. However, … Read Full Post
What Were Reading – Patients describe what they consider good customer service
Have you ever wanted to get into a patient’s head to know what she considers great customer service? This article summarizes a survey of over 2300 adults and their answers to that very question. Even though customer service is a … Read Full Post
What We’re Reading – 6 Ways to Get Your Medical Practice Organized
You know you saw a certain piece of paper on your desk, but can’t find it when you need it. You waste countless hours looking for this and other crucial documents amid piles of papers and ‘stuff.’ Does this sound … Read Full Post
What We’re Reading – Simple Methods to Reduce “No Shows” in Your Medical Practice
Is the day’s visit schedule a moving target in your office? Do last-minute cancellations and no-shows plague your practice? We all know that some flexibility will always be required, but this handy article gives some ideas to reduce non-completed appointments … Read Full Post
What We’re Reading – Handling the toxic employee: How to avoid — or dilute — the poison
When you think about your current employees, is there one that stands out as a bit hard to manage? Regardless of your answer, this helpful article will help you manage problem personnel and also avoid hiring them in the future. … Read Full Post
What We’re Reading – Crisis Management Plans for Medical Practices
Sadly, tragedies like the shootings in Colorado, Wisconsin and Texas are occurring with more frequency, and no organization is immune from the threat of violence. These situations also prompt the questions: how would your workplace handle a similar crisis? Do … Read Full Post
What We’re Reading – The Five Biggest Medical Practice Marketing Mistakes
There’s no doubt that these are trying economic times and marketing budgets often take a back seat to operating budgets. But some prudent tips from this great article can help you make or keep our business successful. By outlining some … Read Full Post
What We’re Reading – 5 Vital Signs for Your Practice's Health
The phrase ‘vital signs’ makes most people think of patients, but did you know that your medical practice also has vital signs? And just like in the human body, these business vital signs are just as crucial to your existence. … Read Full Post