Category Archives: Practice Management

What We’re Reading – Medical identity theft is a growing problem

Nothing seems to be off limits these days. Not only are people stealing identities for financial gain, but also for medical purposes.  In this article, Jim Koenig, director & leader of PwC’s identity theft practice said, “Medical identity theft is … Read Full Post

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What We’re Reading – Five ways for physician to manage their online reputation

In the wave of social media, physicians have to focus more on just word of mouth for positive and/or negative comments these days.  Regardless of whether or not the physician has an online presence, everything about the practice – good … Read Full Post

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The Revalidation of Provider Enrollment Information

The revalidation process is a requirement of the Affordable Care Act for all Medicare providers and suppliers to revalidate their enrollment information in the Medicare program under new enrollment screening criteria.  The revalidation process affects only those Medicare providers who … Read Full Post

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What We’re Reading – How to improve communication skills in the work place

Communication is a significant issue in any work environment. Whether one is shy or being verbally attacked on the job, this article explains how to address each situation and how to improve interpersonal communication.  This skill is especially crucial because … Read Full Post

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What We’re Reading – Investigation Finds Drug Abusers Exploiting Medicare Benefit

An investigation in 2008, by the Government of Accountability Office, found approximately 170,000 Medicare recipients with suspicious prescription-use patterns.  The study identified 14 frequently abused medications and found that patients were “doctor shopping” in order to obtain multiple prescriptions for … Read Full Post

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What We’re Reading – 80% of Americans Fear Converting Health Data into Electronic Form

As our country moves more rapidly into the widespread adoption of electronic medical records (EMRs), fear of improper access of their healthcare data or misuse of the information.  Of the people surveyed, 80% of Americans expressed concern about converting medical … Read Full Post

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What We’re Reading – How important is it to conduct Exit Interviews?

Regardless of the size of your company, it is important to ensure that you have some idea as to why employees leave. It certainly will help you to make decisions across the board as to what and how much to … Read Full Post

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What We’re Reading – Seven Legal Errors Practices Make When Handing Medical Records

Misconceptions abound concerning a medical practice’s responsibilities concerning medical records and a patient’s access to records.  This article busted several myths, such as physicians can refuse to provide a patient with copies of her medical records, or whether fees can … Read Full Post

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What We’re Reading – What Makes a Practice Great?

While clinician skill and manner are important to a good medical practice, the author outlines the key attributes of a great practice: a solid clinician/practice manager team; consistent and continuous performance measurement; operational excellence and oversight; staff cultivation and management; … Read Full Post

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What We’re Reading – 10 Ways to Reduce Hospital Readmissions

In order to prevent reduced Medicare reimbursements under CMS’ Hospital Readmissions Reduction Program and being penalized under CMS’ Hospital Value-Based Purchasing Program for having high rates of preventable readmissions, the author suggests 10 proven ways hospitals can reduce their number … Read Full Post

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