Blog and Helpful Articles

5010 – Much Ado about Nothing?

It seems like not a day goes by in healthcare without some gloomy prediction about the changes lurking on the horizon. The one causing the most stir at the moment is 5010. To understand “5010,” we first need to take a stroll down memory lane to when HIPAA was enacted. Aside from the privacy and security changes associated with this regulation, one of HIPAA’s first goals was that of “administrative simplification” oriented toward adopting national standards for electronic health care transactions, such as claims. The version of the transactions named in HIPAA is Version 004010, or “4010.” Business changes, including the impending transition to ICD-10-CM, necessitated a revision of these standards and Version 005010 – or “5010” – was born.

Since ICD-10 implementation is still about two years away, many providers erroneously believe 5010 is similarly a future consideration. However, 5010 will impact providers in January of 2012 in some important ways, such as:

  •  Zip code: In 5010, providers must submit a nine-digit zip code when reporting billing provider and service facility locations.
  • Billing provider address: 5010 guidelines require that the billing provider be listed as a physical address, and not a P.O. box or lock box.
  • Anesthesia minutes: In 5010, anesthesia services must be reported in minutes; providers will no longer have the flexibility of reporting anesthesia in units, which exists in 4010.

So although these issues may seem primarily software-related or technical, they will impact provider operations if billing information is incomplete or erroneous. This could also have serious payment repercussions if reimbursement is delayed due to billing challenges. It is advisable that providers:

  • Check the CMS website for the Approved Vendor List to assess their vendor’s readiness with 5010 transactions.
  • Educate all staff on the 5010 changes and revise operational processes to ensure the required information is documented and submitted to appropriate entities.
  • Solidify lines of credit as a safety net during the 5010 and eventual ICD-10 transition which are expected to disrupt productivity and hence, cash flow.

Historically, CMS has been known to publish deadlines prematurely only to rescind them and sometimes considerably delay implementation (e.g., PECOS). However, Medicare fee-for-service (FFS) transactions must be submitted in the 5010 format beginning on January 1, 2012. CMS has created a 90-day discretionary enforcement period which means that no fines will be assessed against non-compliant providers for a short time.

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What We’re Reading – Top 10 Changes in Patient Expectations (Part I)

Undoubtedly, the first rule of customer service is to find out what your customers want and then to give it to them.  This article’s author states that, “Understanding how patient expectations and behaviors have changed is the first step toward successfully navigating the next five years of change.”   This is a must-read for every healthcare manager and clinician, because what we think  is important to our patients isn’t always the case.

Listed in reverse order, the bottom five expectations are:

Expectation #10 — New and better drugs:

Our country’s medical advancements can be a double-edged sword.  More and more patients expect bigger and better, instant results and a cure for many diseases, such as cancer.  Of course, the average clinician can’t be held responsible for the absence of such cure, but communication of alternatives and options (see Personalized Medicine #6) can go a long way.

Expectation #9 — Portable Medical Records:

Consider investing in EHRs; patients expect it and you could reduce admin time by 25%.

Expectation #8 — Accessibility:

Here again, technology has shrunk our world and our patients have become accustomed to instant gratification.  When patients need their doctor, waiting until tomorrow to reach him or her can seem like waiting forever.  The author advocates the use of texting, which will alleviate patient anxiety while meeting their expectations and also reduce the burden of call-backs on the provider.

Expectation #7 — Communication:

Efficiency and patient satisfaction can co-exist.  This article encourages the use of technology to confirm appointments, and email/Internet to educate patients and empower them to participate in their own wellness.

Expectation #6 — Personalized Medicine:

The one-size-fits-all mentality is a thing of the past.  Patients expect tailored approaches to their treatment and wellness.  The author strongly recommends that providers stay current on the latest developments in order to advise their patients and defend against unrealistic expectations.

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What We’re Reading – Five ways to fight diabetes

According to the National Institutes of Health, people can lower their risk of diabetes by doing five things: following a healthy diet, having a healthy weight, being physically active, limiting drinking, and not smoking. According to the researcher, “Each healthy lifestyle factor was associated with about a 30 percent lower risk of developing diabetes. And all five healthy lifestyle factors combined was associated with about an 80 percent lower risk.’’

Apparently, being overweight or obese carries the worst risk, but other healthy activities could compensate.

The study on which the article is based appeared in the Annals of Internal Medicine.

Learn more at hhs.gov.

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How are Depression and Major Depression Different?

According to Barron’s Medical guide Dictionary of Medical Terms, Fifth Edition by Mike A. Rothenberg, M.D., and Charles F. Chapman, depression (ICD-9-CM code 311) is a dejected state of mind with feelings of sadness, discouragement, and hopelessness, often accompanied by reduced activity and ability to function. The condition may be mild and temporary, and is not a risk-adjusted diagnosis.

Major Depressive Disorder (ICD-9-CM code 296.xx) – on the other hand – is generally diagnosed when the patient has a consistent depressed mood or a loss of interest or pleasure in daily activities for at least a two-week period. This mood must represent a change from the person’s normal mood; social, occupational, educational or other important functioning must also be negatively impaired by the change in mood. (Source: National Alliance on Mental Illness, accessed December 8, 2011) Major Depressive Disorder (MDD) is a risk adjusted condition and warrants additional reimbursement under the MRA model.

Diagnosis depression for a patient who really suffers from MDD is inaccurate, as we can see that the two conditions are different.  In addition, the financial impact of this error to the capitated provider can be significant.  If a 75 year-old, community-dwelling female in Dade County is diagnosed with MDD, the additional capitation is $448.55 PMPM.

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What We’re Reading – 5 Ways to Improve Customer Service Starting Today

One good thing about improving customer service for your company is that it needn’t be expensive and your efforts will generally pay for themselves in faithful, happy clients.  The cornerstone of customer service is simply having people skills, and fortunately, this is a very easy skill to cultivate and practice. The author suggested these tactics, among others, to improve customer service:

  • During staff meetings, it’s helpful to break up your employee roster into teams and role play typical scenarios from your business. Perhaps one of your employees can be the customer and another can play the role of your company representative, who is servicing the customer.   It may even be a good idea for you, as the manager, to take the latter role and model the proper behavior and attitudes that foster quality service.
  • Make each of your customer’s issues a priority.  Because every customer will have a different issue with your company, it can seem overwhelming to tackle them all.  However, some commonality of approach is always possible to show the staff how to translate words into actions and handle your customer’s issue promptly.
  • Listen to your customers.  While this seems common-sense, many business owners and managers are afraid to be personal with a customer.  After all, the only way to give your customers what they want is to actually take the time to find out what they want. For example, if you’re on the phone with a client and you hear a dog in the background, it only takes a second to establish rapport by asking about the dog. This will help break the ice and put the customer in a better frame of mind to express his or her concern and help you resolve it.
  • In case you’re uncomfortable or uncertain about how to handle a customer, the best rule of thumb is to ask for help from a co-worker or supervisor.  Everyone should be engaged in the customer service process and sometimes a company representative who isn’t directly involved in the situation can help you find a solution to satisfy the customer.

In conclusion, be open to feedback from your customers and staff; it’s the only way to improve service.  Acknowledge feedback and be open to discussing it at your next staff meeting. Remember communication is the key to resolving any issue.

 

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What We’re Reading – 20 Social Media Marketing Do’s & Don’ts

Last week, we explained how important using social media is to market your company and to help you stay in contact with your patients and/or clients.  Now with all the strategies out there – which can be confusing and overwhelming – here is a great article that breaks down the approaches to use and pitfalls to avoid.  Some of them may seem like common sense but because social media changes so quickly, it’s good to have a list of guidelines.  We guarantee this article will clear up the confusion and empower you in using social media.

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Home Health Prospective Payment System Rate (HH PPS) Update For Calendar Year (CY) 2012

Policy Updates for CY2012

1) Market Basket Update: The home health market basket percentage increase for CY 2012 is 2.4 percent. After reducing it by 1 percentage point as required by the Affordable Care Act, the CY 2012 HH PPS payment update percentage becomes 1.4 percent. HHAs that do not report the required quality data will receive a 2 percent reduction to the home health market basket update of 2.4 percent, further reduced by 1 percentage point per the Affordable Care Act, for a final HH PPS payment update of -0.6 percent for CY 2012.

2) Outlier payments: Section 3131(b) of the Affordable Care Act requires the following outlier policy:

  • Target to pay no more than 2.5 percent of estimated total payments for outliers and
  • Apply a 10 percent agency-level cap on outlier payments as a percentage of total HH PPS payments.

For CY 2012 and subsequent calendar years, the total amount of the additional payments or payment adjustments made may not exceed 2.5 percent of the total payments projected or estimated to be made based on the PPS in that year as required by Section 1895(b)(5)(A) of the Social Security Act as amended by Section 3131(b)(2)(B) of the Affordable Care Act. Per Section 3131(b)(2)(C) of the Affordable Care Act, outlier payments to HHAs will be capped at 10 percent of that HHA’s total HH PPS payments.

The fixed dollar loss ratio of 0.67 and the loss-sharing ratio of 0.80, used to calculate outlier payments for CY 2011, remain unchanged for CY 2012.

3) Rural Add-on:  As stipulated in Section 3131(c) of the Affordable Care Act, the 3 percent rural add-on is applied to the national standardized 60-day episode rate, national per-visit rates, LUPA add-on payment, and Non-routine Medical Supply (NRS) conversion factor when home health services are provided in rural (non-Core Based Statistical Area (CBSA)) areas.

4) Payment Calculations & Rate Tables:  In order to calculate the CY 2012 national standardized 60-day episode payment rate, CMS will update the payment amount by the CY 2012 HH PPS payment update percentage of 1.4 percent (the 2.4 percent home health market basket update percentage minus 1 percentage point, per Section 3401(e)(2) of the Affordable Care Act).

CMS’ updated analysis of the change in case-mix that is not due to an underlying change in patient health status reveals additional increase in nominal change in case-mix. Therefore, CMS will next reduce rates by 3.79 percent resulting in an updated CY 2012 national standardized 60-day episode payment rate. The updated CY 2012 national standardized 60-day episode payment rate for an HHA that submits the required quality data is shown in Table 1. These payments are further adjusted by the individual episode’s case-mix weight and wage index.

Table 1 – For HHAs that Do Submit Quality Data — National 60-Day Episode Amounts Updated by the Home Health Market Basket Update for CY 2012 Before Case-Mix Adjustment, Wage Index Adjustment Based on the Site of Service for the Beneficiary

 

Total CY 2011 National Standardized 60-Day Episode Payment Rate

Multiply by the CY 2012 HH PPS payment update percentage of 1.4 percent

Reduce by 3.79% for nominal change in case-mix

CY 2012 National Standardized 60-Day Episode Payment Rate

$2,192.07 X 1.014 X 0.9621 $2,138.52

 

The updated CY 2012 national standardized 60-day episode payment rate for an HHA that does not submit the required quality data is subject to a HH PPS payment update percentage of 1.4 percent reduced by 2 percentage points as shown in Table 2. These payments are further adjusted by the individual episode’s case-mix weight and wage index.

Table 2 – For HHAs that Do Not Submit Quality Data — National 60-Day Episode Payment Amount Updated by the Home Health Market Basket Update (minus 2 percentage points) for CY 2012 Before Case-Mix Adjustment and Wage Adjustment Based on the Site of Service for the Beneficiary

CY 2011 National Standardized 60-Day Episode Payment Rate

Multiply by the CY 2012 HH PPS payment update percentage of 1.4 percent minus 2 percentage points (-0.6 percent)

Reduce by 3.79 percent for nominal change in case-mix

CY 2012 National Standardized 60-Day Episode Payment Rate

$2,192.07 x 0.994 X 0.9621 $2,096.34

 

In calculating the CY 2012 national per-visit rates used to calculate payments for LUPA episodes and to compute the imputed costs in outlier calculations, the CY 2011 national per-visit rates are updated by the CY 2012 HH PPS payment update percentage of 1.4 percent for HHAs that submit quality data, and by 1.4 percent minus 2 percentage points (-0.6 percent) for HHAs that do not submit quality data.

The CY 2012 national per-visit rates per discipline are shown in Table 3. The six HH disciplines are as follows:

  • Home Health Aide (HH aide);
  • Medical Social Services (MSS);
  • Occupational Therapy (OT);
  • Physical Therapy (PT);
  • Skilled Nursing (SN); and
  • Speech Language Pathology Therapy (SLP).

 


 

Table 3 – National Per-Visit Amounts for LUPAs (Not including the LUPA Add-On Amount for a Beneficiary’s Only Episode or the Initial Episode in a Sequence of Adjacent Episodes) and Outlier Calculations Updated by the HH PPS Payment Update Percentage, Before Wage Index Adjustment

 

For HHAs that DO submit the required quality data

 

For HHAs that DO NOT submit the required quality data

 

Home Health Discipline Type

CY 2011 Per-Visit Amounts Per 60-Day Episode

Multiply by the CY 2012 HH PPS payment update percentage of 1.4 percent

CY 2012 per-visit payment

Multiply by the CY 2012 HH PPS payment update percentage of 1.4 percent minus 2 percentage points (-0.6 percent)

CY 2012 per-visit payment

HH Aide $50.42 X 1.014 $51.13 X 0.994 $50.12
MSS $178.46 X 1.014 $180.96 X 0.994 $177.39
OT $122.54 X 1.014 $124.26 X 0.994 $121.80
PT $121.73 X 1.014 $123.43 X 0.994 $121.00
SN $111.32 X 1.014 $112.88 X 0.994 $110.65
SLP $132.27 X 1.014 $134.12 X 0.994 $131.48

 

LUPA episodes that occur as initial episodes in a sequence of adjacent episodes or as the only episode receive an additional payment. The per-visit rates noted above are before that additional payment is added to the LUPA amount. The CY 2012 LUPA add-on payment is updated in Table 4.

Table 4– CY2012 LUPA Add-on Amounts

 

 

  

For HHAs thta DO submit the required quality data 

For HHAs thta DO NOT submit the required quality data 

 CY 2011 LUPA Add-On Amount

Multiply by the CY 2012 HH PPS payment update percentage of 1.4 percent

 

CY 2012 LUPA Add-On Amount 

Multiply by the CY 2012 HH PPS payment update percentage of 1.4 percent minus 2 percentage points (-0.6 percent)

 

CY 2012 LUPA Add-On Amount

 

$93.31 X 1.014 $94.62 X 0.994 $92.75

 

Payments for NRS are computed by multiplying the relative weight for a particular NRS severity level by the NRS conversion factor. The NRS conversion factor for CY 2012 payments is updated in Table 5a.

Table 5a – CY 2012 NRS Conversion Factor for HHAs that DO Submit the Required Quality Data

 

CY 2011 NRS Conversion Factor

Multiply by the CY 2012 HH PPS payment update percentage of 1.4 percent

CY 2012 NRS Conversion Factor

$52.54 X 1.014 $53.28

 

The payment amounts for the various NRS severity levels based on the updated conversion factor from Table 5a, above, are shown in Table 5b.

Table 5b – Relative Weights for the 6-Severity NRS System for HHAs that DO Submit Quality Data

Severity Level

Points (Scoring)

Relative Weight

NRS Payment Amount

1 0 0.2698 $14.37
2 1 to 14 0.9742 $51.91
3 15 to 27 2.6712 $142.32
4 28 to 48 3.9686 $211.45
5 49 to 98 6.1198 $326.06
6 99+ 10.5254 $560.79

 

The NRS conversion factor for HHAs that do not submit quality data is shown in Table 6a.

Table 6a – CY 2012 NRS Conversion Factor for HHAs that DO NOT Submit the Required Quality Data

CY 2011 NRS Conversion Factor

Multiply by the CY 2012 HH PPS payment update percentage of 1.4 percent minus 2 percentage points (-0.6 percent)

CY 2012 NRS Conversion Factor

$52.54 X 0.994 $52.22

 

The payment amounts for the various NRS severity levels based on the updated conversion factor from Table 6a, above, are shown in Table 6b.

Table 6b – Relative Weights for the 6-Severity NRS System for HHAs that DO NOT Submit Quality Data

Severity Level

Points (Scoring)

Relative Weight

NRS Payment Amount

1 0 0.2698 $14.09
2 1 to 14 0.9742 $50.87
3 15 to 27 2.6712 $139.49
4 28 to 48 3.9686 $207.24
5 49 to 98 6.1198 $319.58
6 99+ 10.5254 $549.64

 

The 3 percent rural add-on, per Section 3131(c) of the Affordable Care Act, is applied to the national standardized 60-day episode rate, national per-visit rates, LUPA add-on payment, and NRS conversion factor when home health services are provided in rural (non-CBSA) areas. Refer to Tables 7 thru 10b for these payment rates.

Table 7 – CY 2012 Payment Amounts for 60-Day Episodes for Services Provided in a Rural Area Before Case-Mix and Wage Index Adjustment

 

For HHAs that DO Submit Quality Data 

For HHAs that DO NOT Submit Quality Data

CY 2012 National Standardized 60-Day Episode Payment Rate

Multiply by the 3 Percent Rural Add-On

Total CY 2012 National Standardized 60-Day Episode Payment Rate

CY 2012 National Standardized 60-Day Episode Payment Rate

Multiply by the 3 Percent Rural Add-On

Total CY 2012 National Standardized 60-Day Episode Payment Rate

$2,138.52 X 1.03 $2,202.68 $2,096.34 X 1.03 $2,159.23

 

Table 8 – CY 2012 Per-Visit Amounts for Services Provided in a Rural Area, Before Wage Index Adjustment

For HHAs that DO submit quality data 

For HHAs that DO NOT submit quality data

Home Health Discipline Type

CY 2012 per-visit rate For HHAs that DO submit quality data

Multiply by the 3 Percent Rural Add-On

Total CY 2012 per-visit rate for Rural Areas

CY 2012 per-visit rate For HHAs that DO NOT submit quality data

Multiply by the 3 Percent Rural Add-On

Total CY 2012 per-visit rate for Rural Areas

HH Aide $51.13 X 1.03 $52.66 $50.12 X 1.03 $51.62
MSS $180.96 X 1.03 $186.39 $177.39 X 1.03 $182.71
OT $124.26 X 1.03 $127.99 $121.80 X 1.03 $125.45
PT $123.43 X 1.03 $127.13 $121.00 X 1.03 $124.63
SN $112.88 X 1.03 $116.27 $110.65 X 1.03 $113.97
SLP $134.12 X 1.03 $138.14 $131.48 X 1.03 $135.42

 


 

Table 9 – Total CY 2012 LUPA Add-On Amounts for Services Provided in Rural Areas

For HHAs that DO submit quality data 

For HHAs that DO NOT submit quality data

CY 2012 LUPA Add-On Amount For HHAs that DO submit quality data

Multiply by the 3 Percent Rural Add-On

Total CY 2012 LUPA Add-On Amount for Rural Areas

CY 2012 LUPA Add-On Amount For HHAs that DO NOT submit quality data

Multiply by the 3 Percent Rural Add-On

Total CY 2012 LUPA Add-On Amount for Rural Areas

$94.62 X 1.03 $97.46 $92.75 X 1.03 $95.53

 

Table 10a – Total CY 2012 Conversion Factor for Services Provided in Rural Areas

 

For HHAs that DO submit quality data

For HHAs that DO NOT submit quality data

CY 2012 Conversion Factor For HHAs that DO submit quality data

Multiply by the 3 Percent Rural Add-On

Total CY 2012 Conversion Factor for Rural Areas

CY 2012 Conversion Factor For HHAs that DO NOT submit quality data

Multiply by the 3 Percent Rural Add-On

Total CY 2012 Conversion Factor for Rural Areas

$53.28 X 1.03 $54.88 $52.22 X 1.03 $53.79

 

Table 10b – Relative Weights for the 6-Severity NRS System for Services Provided in Rural Areas

For HHAs that DO submit quality data (NRS Conversion Factor=$54.88) 

For HHAs that DO NOT submit quality data (NRS Conversion Factor=$53.79)

Severity Level

Points (Scoring)

Relative Weight

Total NRS Payment Amount for Rural Areas

Relative Weight

Total NRS Payment Amount for Rural Areas

1 0 0.2698 $14.81 0.2698 $14.51
2 1 to 14 0.9742 $53.46 0.9742 $52.40
3 15 to 27 2.6712 $146.60 2.6712 $143.68
4 28 to 48 3.9686 $217.80 3.9686 $213.47
5 49 to 98 6.1198 $335.85 6.1198 $329.18
6 99+ 10.5254 $577.63 10.5254 $566.16

These changes are to be implemented through the Home Health Pricer software found in the intermediary standard systems.

Additional Information: The official instruction, CR7657 issued to your FI, RHHI, or A/B MAC regarding this change may be viewed at http://www.cms.gov/Transmittals/downloads/R2356CP.pdf on the CMS website.

For more tips on Home Health Billing, contact Imark Consulting, Inc.  www.imarkbilling.com

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What We’re Reading – 5 Examples of Social Media in Healthcare Marketing

It’s amazing how social media has become more than a way for people to stay in touch or find a long-lost friend or colleague.  In the research for this article, the author found that 73% of patients use social media to look up health information either before they see a doctor or after their visit, according to the Healthcare New Media Conference.  With that high percentage, all providers need to remember that social media should be at the top of their lists when planning a marketing strategy.  Here are the examples of how to utilize social media in your next marketing campaign:

  • Tweet Live Procedures
  • Train Medical Personnel
  • Reach Mainstream Media
  • Communicate in Times of Crisis
  • Provide Accurate Information to Patients

Even if you don’t understand the whole social media bandwagon, consider learning about it or enlisting the services of a social media consultant.

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What We’re Reading – How Does Technology Improve Customer Service?

There is nothing more frustrating than an automated operator system directing you to the wrong department after your umpteenth attempt to get a live operator on the phone. However, when technology is operating properly it can empower employees, educate customers and save your business time and money. For example, self-checkout lines are now becoming very popular. Customers using a self checkout line are able to get what they want and can quickly check out without the interaction of a cashier. This article explains various other ways technology can cut costs, save time and improve customer service.

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Home health PPS 2012 Final Rule is out!

CMS has issued the final rule to update the Home Health Prospective Payment System (HHPPS) for 2012, which includes an estimated decrease of 2.31% (or $431 million). The net effect for providers is a 1.4% payment update, the wage index update and the case-mix coding adjustment. The rule also includes some revisions to the face-to-face requirement and the therapy assessment rule.

Provider Reimbursement Changes

This final rule reflects the ongoing efforts of CMS to support Medicare beneficiary access to home health services while continuing to improve payment accuracy. Overall there weren’t any big surprises, yet CMS’ decision to phase-in the case mix creep adjustments over 2012 and 2013 is a positive change that will spread out the cuts over two years.

The final 2012 base episode payment rate is $2,138.52, an increase over the proposed $2,112.37 but below the $2,192.07 episodic rate for 2011. This is a result of the 5.06% case mix creep adjustment cut being spread over two years: a 3.79% reduction in 2012 and 1.32% reduction in 2013. The 3.79% for 2012 is in addition to a 1.4% market basket index inflation update, which includes the mandatory 1% reduction to the MBI as required under the Patient Protection and Affordable Care Act.

CMS also adjusted the per-visit rates for the low utilization payment adjustment (LUPA). Providers will see a 2% reduction if there was no quality data submitted, which includes HH-CAHPS and OASIS data. The rates are also subject to the 3% rural add-on.

Face-to-Face Encounter Changes

CMS made changes to the face-to-face encounter requirement, which has proven to be a burden on providers throughout the nation. The final rule adds flexibility to allow physicians who cared for the patient in an acute or post-acute facility to inform the certifying physician of encounters with the patient in order to satisfy the requirement.

In addition, CMS attempted to clarify how a provider can qualify a patient who has missed the 30-day window, allowing a flexible application of the OASIS start of care assessment.

Coding Adjustments

The final rule removed two ICD-9-CM codes related to hypertension from the HHPPS case-mix model’s hypertension group: 401.1, Benign Essential Hypertension, and 401.9, Unspecified Essential Hypertension.

According to the final rule, CMS saw an increase in reporting of these codes after the release of the 2008 final rule which awarded points for these diagnosis codes. CMS noted that the codes were a key driver for high 2008 growth in nominal case-mix but not necessarily higher costs. As such, CMS opted to to remove codes 401.1 and 401.9 to more accurately align payment with resource use.

Therapy Changes

The 2012 final rule will effectively lower payments for high therapy episodes. Therapy episodes with 14 to 15 visits will see a 2.5% reduction while episodes with more than 20 therapy visits will be reduced 5%.

In last year’s regulations, CMS described a 25% increase since 2008 in therapy episodes with more than 14 visits, and a 50% increase in therapy episodes with more than 20 visits between 2007 and 2009. The Medicare Payment Advisory Commission, also referred to as MedPAC, noted in its 2010 Report to Congress that “therapy episodes appear to be overpaid relative to others and that the amount of therapy changed significantly in response to the 2008 revisions to the payment system.”

In last year’s report, MedPAC continued to focus on increased therapy utilization with more than 14 visits: “The volume data for 2009 indicate that the shifts that occurred in 2008 are continuing … Episodes with 14 or more therapy visits increased by more than 20 percent, and those with 20 or more therapy visits increased by 30 percent.”

For info or tips on Home Health Billing, contact Imark Consulting, Inc. www.imarkbilling.com

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