Tag Archives: communication skills

What We’re Reading – Improve Medical Practice Staff Communication Skills: 5 Best Practices

A patient’s first contact with your office is by phone, whether scheduling an appointment and/or requesting information.  If your staff doesn’t have the proper communication skills to create rapport with that patient, established or new, you could be in jeopardy … Read Full Post

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What We’re Reading – How to improve communication skills in the work place

Communication is a significant issue in any work environment. Whether one is shy or being verbally attacked on the job, this article explains how to address each situation and how to improve interpersonal communication.  This skill is especially crucial because … Read Full Post

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