What We’re Reading – How to improve communication skills in the work place

Communication is a significant issue in any work environment. Whether one is shy or being verbally attacked on the job, this article explains how to address each situation and how to improve interpersonal communication.  This skill is especially crucial because we live in a world where email and texting have replaced telephonic conversation, and we sometimes don’t realize how rusty that skill can become.  It’s important to remember that self-expression is not just a :) or :( face at the end of an electronic message; it encompasses words as well as body language and facial expressions.

Whether in the workplace or in a family relationship, good communication is critical.  Enjoy this author’s great tips!

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