Tag Archives: practice management

The Basics of HIPAA (Part 2)

Monday, we began a discussion about the Health Insurance Portability and Accountability Act (HIPAA) and reviewed two of its early provisions:  Portability and Medicare Program Integrity.  Today, let’s review the most important aspect of HIPAA for the majority of providers. … Read Full Post

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The Basics of HIPAA (Part 1)

HIPAA is one of the most encompassing legislative changes to happen in the US in the past 20 years. It’s also one that generates a lot of misinformation, myth and sometimes even apathy.  A lot of providers believe that securing … Read Full Post

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Job Descriptions & Performance Appraisals – Who Needs ‘Em?! (Part 4)

This is Part IV of our four-part series on job descriptions and performance evaluations, two tools that are underestimated in the operation of any department or business. Monday, we discussed that the two are inter-related.  We suggested using the essential … Read Full Post

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Job Descriptions & Performance Appraisals – Who Needs ‘Em?! (Part 3)

Last week, we discussed the need for job descriptions for each position in your company.  Smart managers quickly realize that the formality of a job description is paramount to the employee’s understanding of where the job fits in the organization’s … Read Full Post

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What We’re Reading – Stress Management Tips for Customer Service Professionals

Customer service can be a rewarding part of your job, but it can also be very frustrating. Sometimes it’s difficult to conduct yourself in a professional manner while experiencing stress from your customer. This article discusses stress relieving ideas to … Read Full Post

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Job Descriptions & Performance Appraisals – Who Needs ‘Em?! (Part 2)

This is part II of our four-part series on job descriptions and performance appraisals. Monday, we discussed the importance of job descriptions and how to craft them.  Our discussion left off after an in-depth look at the essential functions or … Read Full Post

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Job Descriptions & Performance Appraisals – Who Needs ‘Em?! (Part 1)

Our experience has shown that sometimes smaller organizations don’t follow established conventions in the human resources arena. One such item is the job description, and its cousin, the performance evaluation.  In this four-part series, we will explore the need for … Read Full Post

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HR Audits

HR Audits can be an excellent tool to protect your organization, establish best practices and identify areas that need improvement. The evaluation process includes using numerical data (e.g. How long it takes to fill an open position and employee satisfaction … Read Full Post

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What We’re Reading – Top 10 Changes in Patient Expectations (Part II)

Here is a continuation of a good article on patient expectations; below are the top five changes, according to the author.  To view the first half of the article with the bottom five changes, click here. Expectation #5 — Better … Read Full Post

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