Tag Archives: practice management

What We’re Reading: When is a Mid-Level Manager Personally Liable for Wage Violations?

Wage and hour issues can become serious violations, as an Alabama hotel manager recently learned when he was held personally liable for violations to the Fair Labor Standards Act (FLSA).  Here’s a quick summary of the backstory: Manager is the … Read Full Post

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What We’re Reading – Improve Clinical Documentation for ICD-10

Your administrative staff has probably hounded you for years to improve your documentation.  With the ICD-10 transition around the corner on October 1, 2014, clinician documentation will be more important than ever.  The code sets from have expanded from 14, … Read Full Post

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What We’re Reading – OSHA Proposes Publishing Worker Injury Data

In 2012, nearly three million people were injured at work, according to The Bureau of Labor Statistics.  A proposed law, announced on November 7th , would require businesses with more than 20 employees to annually file their OSHA 300 form … Read Full Post

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Outsourcing: The Key to Mission Control

During a recent dinner presentation, a hospital CEO from another state commented about her NFP’s strong profit orientation and how its sustainment necessitated a critical review of all processes.  The leadership team’s decision was to outsource several functions that are … Read Full Post

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What We’re Reading – How to Manage an OSHA Inspection

Does your company have a process for if and when any government agency shows up for an inspection?  If you don’t, we suggest you add this to your priority list for the end of this year because many regulatory agencies … Read Full Post

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What We’re Reading – Medicare E/M claims for new patients

Beginning on October 1, 2013, CMS will use a new claim edit to determine if more than one initial visit code was billed for a Medicare beneficiary within a three year period.   This edit will also identify claims where established … Read Full Post

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What We’re Reading – Improve Medical Practice Staff Communication Skills: 5 Best Practices

A patient’s first contact with your office is by phone, whether scheduling an appointment and/or requesting information.  If your staff doesn’t have the proper communication skills to create rapport with that patient, established or new, you could be in jeopardy … Read Full Post

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Employee Relations: Lay the foundation for a good business!

A good work environment is the foundation of a solid and effective employee-relations program.  Employee relations focuses on communication as it relates to satisfactory productivity, motivation, morale and the prevention and resolution of problems that arise or affect work situations. … Read Full Post

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Professional Association involvement: It’s not just for “newbies”

Students and early careerists often ask about the most important contributor to career success.  The answer never lends itself to just one factor, but usually to a list of the top three, which includes professional organization involvement.  In addition, this … Read Full Post

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What We’re Reading – How Practice Managers Can Alleviate Physician Stress

Stress has become a common factor in every household and business and we all need someone or something to lighten our loads so the weight of the world isn’t resting on our shoulders. This article focuses on physicians and how … Read Full Post

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