Tag Archives: home health agencies

Tips on Ordering and/or Referring Providers

UPDATE ON 4/25/13: CMS announced the delay of PECOS edits that would result in denial of home health claims & Medicare part B claims when the ordering/referring physician is not enrolled in PECOS. CMS will advise the new implementation date … Read Full Post

Tagged center for medicare and medicaid services, dme, durable medical equipment, hha services, home health agencies, medicare part b, opt-out affidavit, ordering and referring denial edits, part b, pecos |

Is Your HIPAA Program on ‘Auto-Pilot?’ Security Rule Requires Continuous Oversight

Most healthcare providers automatically think about privacy issues when the HIPAA law comes to mind and seem to have gone on ‘auto-pilot’ when it comes to protecting privacy. It’s not uncommon to see offices being mindful of the visibility of … Read Full Post

Tagged electronic health record system, electronic phi, electronic protected health information, hipaa, hipaa privacy rule, hipaa program, hipaa security rule, home health agencies, protected health information |

What Were Reading – Patients describe what they consider good customer service

Have you ever wanted to get into a patient’s head to know what she considers great customer service? This article summarizes a survey of over 2300 adults and their answers to that very question. Even though customer service is a … Read Full Post

Tagged good customer service, home health agencies, medical practices, physician offices, what patients consider good customer service |

Dealing with Problem Employees – A Two Part Series – Part 2

Part 2 – The Essentials of Good Documentation In this two-part series, so far, we have discussed the essentials of executing fair and consistent corrective action on employees with performance issues. Today we will explore the elements of good documentation … Read Full Post

Tagged corrective action for employees, disciplinary decision, documentation, employee performance, employer documentation, home health agencies, medical practices, performance issues, physician practices, workplace environment |

Dealing with Problem Employees – A Two Part Series

As managers and supervisors, one of the most disagreeable and difficult tasks we face is that of disciplining employees for performance issues. In today’s work environment, we are bound by rules and regulations which demand that disciplinary actions be carried … Read Full Post

Tagged corrective action for employees, disciplinary actions, employee disciplinary process, healthcare employees, home health agencies, human resource standards, medical practices, physician offices, practice management, problem employees |

Form I-9 – Compliance, Audits and Common Mistakes

Every employer in the United States is required to complete an I-9 form for all employees and this must be completed within three business days of hire. The rule has been in effect since 1986 and only employees hired prior … Read Full Post

Tagged audits on I-9 forms, compliance on I-9 forms, employee documentation, hiring process, home health agencies, human resources, I-9 form, mistakes on I-9 forms, practice management |

Employee Orientations = Company/Employee Success

Employee turnover is very costly. Aside from the tangible costs of recruitment, the revolving employment door takes its toll on your customers and other employees. A solid orientation process creates a win-win for all parties, as well as a roadmap … Read Full Post

Tagged company success, employee orientation, employee success, employee turnover, employers expectations, home health agencies, medical practices, organizational chart, orientation process, physician offices, workplace |

What We’re Reading – Handling the toxic employee: How to avoid — or dilute — the poison

When you think about your current employees, is there one that stands out as a bit hard to manage? Regardless of your answer, this helpful article will help you manage problem personnel and also avoid hiring them in the future. … Read Full Post

Tagged employee behavior, hiring process, home health agencies, manage personnel, medical practices, physician offices, toxic employees, work environment |

The Basics for Launching a Long-term Care-related Business

Not a week goes by without someone inquiring about how to open a long-term care related business. Whether it’s because of the state of the economy, fears of downsizing or burgeoning entrepreneurial spirit, the demographics in Florida are certainly in … Read Full Post

Tagged accreditation, AHCA, capital requirements, entrepreneurs, home health agencies, homemaker/companion services, long-term care, medicaid, medicare, non-skilled services, nurse registries, skilled services |

Common and Avoidable Survey Issues – Independent Contractors

In this four-part series, so far, we’ve explored some of the most common and avoidable survey deficiencies: illegible signatures and missing titles, expired documents and missing supervision, and failure to follow the plan of care. Today we’ll cover certain aspects … Read Full Post

Tagged avoidable survey issues, common survey deficiencies, common survey issues, compliance, expired documents & missing supervision, failure to follow the plan of care, healthcare providers, home health agencies, illegible signatures and missing titles, independent contractors |