Category Archives: Practice Management
Trust but Verify: Medical Practice IT
Several years ago, a large provider suffered a computer system crash. Despite having devoted IT staff and internal policies, it was discovered that the practice’s back-up had not been performed in several months. We are not “tecchie” so we can’t … Read Full Post
Florida Hurricane Season Preparation Reminders – Part 2
Last week, we discussed that Hurricane Season starts June 1st and we offered some suggestions to jump-start your agency’s preparations. Of course, sometimes we see or hear a good idea and pledge to implement it, only to get swept up … Read Full Post
What We’re Reading – Displaying Empathy and Enthusiasm in Your Medical Practice
Do you want to take your medical practice to the next level in overall customer satisfaction? If you answered yes, this article is for you! The ideas are not very involved – they’re focused on just two words, really: Empathy … Read Full Post
Florida Enacts COVID-19 Business Liability Shield
The Florida legislature recently passed two very similar laws intended to protect business entities from liability for COVID-19-related lawsuits. Although individuals can bring suit against a company or even their employer, if the claim is based on an allegation of … Read Full Post
Employee Burnout: The How (to Bounce Back)
Employee burnout can cause long-term losses for a business and also for the employee. Burned out workers are more likely to take time off and call in sick; they are more apt to look for a new job and may … Read Full Post
Employee Burnout: The When & Who
In the first installment of this series, we briefly explored the topic of stress and its connection to employee burnout as explained by Indeed, the job-search company. One important factor to note: burnout can happen to anyone, regardless of age … Read Full Post
Employee Burnout: The What
The last 12 months stand out almost as a case study on the effects of stress and every employer is witnessing firsthand the its impact on workers. It’s no wonder that employee burnout is listed as one of the top … Read Full Post
CMS Releases “Telehealth for Providers: What You Need to Know”
Despite all the information about telehealth (TH) published and available since the Spring of 2020, misconceptions and misunderstandings still exist and can be costly in lost revenue and billing error recoupments. CMS has published a very comprehensive guide to TH … Read Full Post
What We’re Reading – Six ways to motivate your team for free
As employers, we appreciate our workers and have responded to COVID with as much flexibility as possible, but how do we motivate our teams when our emotional tanks and bank accounts may be depleted? This article sets out some ideas … Read Full Post
The ABCs of Coding
Imagine trying to have a conversation with someone who only speaks a foreign language and having no access to a translator. Tough to do, right? You’d need basic use and understanding of relevant words in the foreign language and your … Read Full Post