Category Archives: Home Health
What We’re Reading – Sometimes physician query is imperative
A staff member’s role is one of supporting the clinician. However, in the area of coding and billing, the perspective is more of collaboration as the employee must appropriately transfer the practitioner’s documentation into correct codes, advise him/her on the … Read Full Post
The Basics of HIPAA (Part 4)
In this series on The Basics of HIPAA, we review the definition and meaning of the term Protected Health Information, or PHI. At the end of our conversation, you will see that the penalties for violating HIPAA are pretty severe. … Read Full Post
The Basics of HIPAA (Part 3)
In this third part of our five-part series on HIPAA, we will review the agencies overseeing HIPAA and also who is required to comply with this law. Who governs HIPAA? The Department of Health & Human Services (DHHS) has delegated … Read Full Post
What We’re Reading – The Forces of Nature and Lost Medical Records
After news of the 125 tornadoes that touched down in the Midwest this weekend, I recalled an article published about Joplin, MO, entitled “Lost medical records complicate Joplin hospital’s tornado recovery.” This article details how tornadoes that ripped through Joplin … Read Full Post
The Basics of HIPAA (Part 2)
Monday, we began a discussion about the Health Insurance Portability and Accountability Act (HIPAA) and reviewed two of its early provisions: Portability and Medicare Program Integrity. Today, let’s review the most important aspect of HIPAA for the majority of providers. … Read Full Post
The Basics of HIPAA (Part 1)
HIPAA is one of the most encompassing legislative changes to happen in the US in the past 20 years. It’s also one that generates a lot of misinformation, myth and sometimes even apathy. A lot of providers believe that securing … Read Full Post
Job Descriptions & Performance Appraisals – Who Needs ‘Em?! (Part 4)
This is Part IV of our four-part series on job descriptions and performance evaluations, two tools that are underestimated in the operation of any department or business. Monday, we discussed that the two are inter-related. We suggested using the essential … Read Full Post
Job Descriptions & Performance Appraisals – Who Needs ‘Em?! (Part 3)
Last week, we discussed the need for job descriptions for each position in your company. Smart managers quickly realize that the formality of a job description is paramount to the employee’s understanding of where the job fits in the organization’s … Read Full Post
What We’re Reading – Stress Management Tips for Customer Service Professionals
Customer service can be a rewarding part of your job, but it can also be very frustrating. Sometimes it’s difficult to conduct yourself in a professional manner while experiencing stress from your customer. This article discusses stress relieving ideas to … Read Full Post
Job Descriptions & Performance Appraisals – Who Needs ‘Em?! (Part 2)
This is part II of our four-part series on job descriptions and performance appraisals. Monday, we discussed the importance of job descriptions and how to craft them. Our discussion left off after an in-depth look at the essential functions or … Read Full Post