CMS has informed stakeholders of a system glitch with regard to the Notice of Admission (NOA) submitted through EMC. It seems that the provider nine-digit zip code is causing an error and this is not anticipated to be fixed until February 2, 2022. CMS suggests that providers submit the NOA through the direct data entry (DDE) system. If you’ve received a returned NOA with reason code 32114, use the following workaround:
- Access the DDE NOA in the Claims Correction screen
- Enter the provider nine-digit ZIP Code
- F9/resubmit the claim
If the NOA is late due to this issue, request a late NOA exception and indicate the following in the Remarks field of the claim(s) “January 2022 NOA reason code 32114 issue.”