What We’re Reading – Seven Steps to Being a Better Medical Office Manager

Wouldn’t we all love an article about ways to improve on our skill sets and make our company better?  Since a Medical Office Manager is the glue that holds a practice together and makes sure everything is running smoothly, you never want him or her to fall into a category this article calls “the lazy office manager.”  The author lays out seven steps your office manager can follow to avoid that distinction:

  1. Don’t manage solely from your desk.
  2. Answer phone calls, e-mails, and return left messages.
  3. Meet with representatives, listen, and thoroughly review their proposal for your clinic with your physician(s).
  4. Enforce no gossip policies.
  5. Don’t be afraid to get your hands dirty.
  6. Take some time to market your practice.
  7. Set a good example.
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