Category Archives: Practice Management
Avoid the Payroll Issues That Can Jeopardize Your Business
Among the top laws enforced by the Wage and Hour Division of the US Department of Labor (DOL) is the Fair Labor Standards Act (FLSA). This Act governs minimum wage, overtime pay, and recordkeeping, among others, and can result in … Read Full Post
What We’re Reading – Top Five Rejections Related to HIPAA Version 5010
The conversion to 5010 on January 1st has been relatively smooth one, but there has been some hiccups along the way that have caused denials and associated cash flow disruptions. Ken Bradley researched the reasons that claims were being denied … Read Full Post
Do Your Processes Need a Check-up?
All companies that have been existence for some time develop policies and processes that are either documented or passed down in sometimes incidental fashion. If the steps are not written down and there’s a question, a long-tenured individual intervenes to … Read Full Post
What We’re Reading – 30 Ways to Show Your Customers They’re Always Right
This article offers creative ways to give better customer service which can impact business growth as well. In addition, the author discusses points to add to your customer service policy and the need to revisit your policies to make sure … Read Full Post
What We’re Reading – Managing Difficult Change at Your Medical Practice
Medical practices across the country are facing change in order to keep up with the growth in health care. The author of this article reminds us that change doesn’t have to be a bad thing, when managed effectively. Ken Hurtz, … Read Full Post
What We’re Reading – Sharing Patient Feedback with Your Staff
In this article, Shelly K. Schwartz suggests sharing patient feedback with your staff. There is nothing like receiving positive feedback to boost in office morale. On the other hand, negative feedback can be a great motivation to make some changes … Read Full Post
What We’re Reading – Study: Special Home-Visit Program Could Promote Prevention
A special Medicare program aimed at keeping patients with chronic diseases out of the hospital may help lower health care costs by focusing on prevention of expensive complications. A study conducted by XLHealth and America’s Health Insurance Plans found that … Read Full Post
What We’re Reading – In Challenging Times, Customer Service Quality Matters Most!
Customer service quality is the currency that keeps our economy moving. When money is tight, many people experience a sense of lower self-esteem. When customers get good service from your business, it helps boost their self-image. And when they feel … Read Full Post
‘Meaningful Use’ for Physician Practices: Is It Worth the Trouble?
The foundation of the Medicare & Medicaid EHR Incentive Program is to improve quality of care. Facilitating documentation, enhancing provider communication and focusing on indicators that produce better outcomes necessitate an electronic solution for most providers. To achieve this, CMS … Read Full Post