Practice Management

Success Stories

This letter is a follow-up to the two conferences that you conducted for the medical staff and their personnel at Hialeah Hospital.

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a topic that they have been struggling to gain information to achieve compliance during the last few months. Your presentation was packed with vital information that was understandable, reliable and easy to put in place in their offices. It is difficult for physicians to attend conferences during the week, however, over 100 individuals both time attended your two presentations and even more impressive, they stayed during the question and answer period.

Thank you so much for offering this valuable information to them. I would recommend you to any institution as an outstanding professional team.

Sincerely,

Ginger Murrell, CMSC
Director, Medical Staff Services

I am writing this note to let you know how grateful I am to Coleman Consulting for helping organize all components of my practice. As a dietitian and new to private practice, I was not aware of billing practices including how to fill out forms appropriately or importance of documentation in a private setting in case of audit by various insurance companies. I did not know how to keep my books accurately. When you came into my office to help me reorganize, I had no idea how little I knew about setting up an office. Coleman Consulting has extensive knowledge in the managed care arena, Medicare and other insurance carriers and was able to organize my office to reflect my needs and individual setting.

When my Medicare application came in the mail, I was overwhelmed. You were able to complete it for me, follow its progress and my credentials were approved without a hitch. Dietitians have contacted me about Medicare and the application process; I direct them to Coleman Consulting as the experts who can make their process easy.

My greatest comfort is to know that I have Coleman Consulting available as a resource whenever I have questions or need to meet with insurance companies. I do not know the questions that need answers, you have helped me learn by being with me and asking what was needed. I feel more confident and competent in running my practice thanks to your abilities, knowledge and organizational skills. Because I am not computer savvy, you gave me a system that fit my abilities and has the potential to become computerized in the future as I learn. You listened to me and made decisions accordingly. Thank you for hearing me.

I feel lucky in meeting such a talented consulting group. I would recommend and have recommended your services to anyone. Thank you for all your help and for continuing to be a resource to me and my practice- Healthy Agendas.

Sincerely,

Judith Hamet, RD, CDE, MSW
President, Healthy Agendas

When we launched our company in 1999, Tampa Bay Artificial Limbs retained the consulting services of Wilma Torres.

Ms. Torres was instrumental in the early stages of our company’s development. She secured our Medicare provider number quickly and established the administrative and billing processes to comply with regulatory requirements and ensure our company’s viability in this area of stiff competition. By taking over the burdens typically associated with starting a new venture, Ms. Torres afforded me the opportunity to focus on marketing our products and serving our patients.

Without doubt Ms. Torres’ work was critical to the success of Tampa Bay Artificial Limbs in the Florida and Caribbean markets. Her skills in office organization, billing and reimbursement set our company on the path toward profitability, ensuring that we can compete successfully in the global marketplace.

If I can be of any further assistance please don’t hesitate to call our office at (813) 801-9110.

Sincerely,

Waldo O. Esparza, BSc. P&O CP
Upper Extremity Specialist / Florida License
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I originally met CCG when a health plan assigned them to conduct an MRA chart review in my office. CCG reviewed charts, trained me and my staff, and at the end of the project, my practice’s performance and compliance under risk adjusted reimbursement improved tremendously.   In fact, the training that my staff and I received in the MRA area is still actively used in how we code and comply with industry standards.  They really impressed me!

Shortly after that project, I experienced some frustration with my medical office.  I felt alone in trying to run the practice and felt that my staff was in charge of the business, rather than me. CCG came in and immediately my day-to-day operations improved. They organized my office, updated computers, reorganized staffing, and implemented policies and procedures, that got me on track to be successful.

CCG’s performance was outstanding. They are experts at what they do, made the time to be flexible according to the needs of my practice and got the work done. And although they were firm, they made sure that the results were positive.  CCG takes a vested interest in their projects and I am happy to know that even now, if I have questions or need help in any area, I can count on their help. The continued support offered to clients by CCG is superb.

Dr. Jeffrey L. Lebow
Family Practice
North Miami Beach, FL