Tag Archives: physician

The Employer’s Role in Determining Employee Competence

When was the last time you questioned whether the individual who provided you or a loved one with a health care service was qualified or competent?  I don’t know about you, but the last time I had blood drawn, I … Read Full Post

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How should I prepare for ICD-10?

From time to time, we hear about consultants scaring the daylights out of providers with horror stories about the transition to ICD-10.  We disagree with that approach, although it’s important to have a healthy respect for any system that – … Read Full Post

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What exactly is ICD-10?

ICD-10-CM (based on the International Classification of Diseases, 10th edition, Clinical Modification) is a standard set of codes used for conveying a patient’s clinical profile, if you will.  Defined codes are used primarily to facilitate the gathering of data, its … Read Full Post

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The Dysfunctional Medical Practice – Part II of a Five Part Series

Last week, we discussed the dysfunctional office of a client where the provider and his staff rarely left until well into the evening because he was chronically late. The average tenure of an employee was less than six months because … Read Full Post

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The Dysfunctional Medical Practice – Part I of a Five-Part Series

Several years ago, we were engaged to transform a dysfunctional medical practice. No matter where we turned, there were issues, the largest of which was that the last patient appointment was set at 4:30 p.m. but the staff rarely left … Read Full Post

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