Tag Archives: patients

What We’re Reading – Patient non-compliance adds millions to health care costs

Patient non compliance with medications adds as much as $317 million to the nation’s health bill. The issues contributing to patients’ failure to take their meds range from cost (16%) to worry about the medication itself (15%), but by far … Read Full Post

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The Employer’s Role in Determining Employee Competence

When was the last time you questioned whether the individual who provided you or a loved one with a health care service was qualified or competent?  I don’t know about you, but the last time I had blood drawn, I … Read Full Post

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What We’re Reading – Top 10 Changes in Patient Expectations (Part I)

Undoubtedly, the first rule of customer service is to find out what your customers want and then to give it to them.  This article’s author states that, “Understanding how patient expectations and behaviors have changed is the first step toward … Read Full Post

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What We’re Reading – 20 Social Media Marketing Do’s & Don’ts

Last week, we explained how important using social media is to market your company and to help you stay in contact with your patients and/or clients.  Now with all the strategies out there – which can be confusing and overwhelming … Read Full Post

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What We’re Reading – Medical identity theft is a growing problem

Nothing seems to be off limits these days. Not only are people stealing identities for financial gain, but also for medical purposes.  In this article, Jim Koenig, director & leader of PwC’s identity theft practice said, “Medical identity theft is … Read Full Post

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Part Five: How do I find patients?

This last installment of our five-part series explores the crucial need for patients and referrals to keep your business afloat and profitable. Long before you embark on the expensive and lengthy licensing (and accreditation) process, it’s important to solidify the … Read Full Post

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The Dysfunctional Medical Practice – Part II of a Five Part Series

Last week, we discussed the dysfunctional office of a client where the provider and his staff rarely left until well into the evening because he was chronically late. The average tenure of an employee was less than six months because … Read Full Post

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Why is my Risk Score so low when my patients are so sick?

A risk score is a numeric representation of the health status of your patients based on factors developed by the Centers for Medicare and Medicaid Services (CMS). Each patient has a risk score and your practice has one too. The … Read Full Post

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