Tag Archives: patient satisfaction

What We’re Reading – Displaying Empathy and Enthusiasm in Your Medical Practice

Do you want to take your medical practice to the next level in overall customer satisfaction? If you answered yes, this article is for you!  The ideas are not very involved – they’re focused on just two words, really: Empathy … Read Full Post

Tagged , , , |

What We’re Reading – Enhanced Care During COVID-19: New Uses for Home Health Virtual Visits

An interesting whitepaper from NavCare shed some light on the importance to the bottom line and patient outcomes of virtual visits and associated technology.  In 2020, the perfect storm hit home care:  the phasing in of the Patient-Driven Groupings Model … Read Full Post

Tagged , , , , , , , |

The Importance of Customer Service in the Healthcare Industry

The need for healthcare organizations to be profitable drives the industry to enhance the participation of physicians and other caregivers, to stay abreast of technology and cutting edge changes to stay competitive and to innovate in cutting operational costs. Where … Read Full Post

Tagged , , , , , , , , , |