Tag Archives: medical records

Medical Records & MRA

Everyone involved in health care knows that having historical information on a patient is important, especially when the patient is relatively new to the provider.  The most meager of prior records still help to fill in the medical picture and … Read Full Post

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What We’re Reading – Top 10 Changes in Patient Expectations (Part I)

Undoubtedly, the first rule of customer service is to find out what your customers want and then to give it to them.  This article’s author states that, “Understanding how patient expectations and behaviors have changed is the first step toward … Read Full Post

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What We’re Reading – Seven Legal Errors Practices Make When Handing Medical Records

Misconceptions abound concerning a medical practice’s responsibilities concerning medical records and a patient’s access to records.  This article busted several myths, such as physicians can refuse to provide a patient with copies of her medical records, or whether fees can … Read Full Post

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