Tag Archives: medical practices

What We’re Reading – Primary Care Remains Weakened in Fight Against COVID-19

All industries are being affected by COVID-19, from print companies and retail to hospitality and healthcare. We came across this article that shows that primary care, four months into this pandemic, continues to weaken based on a physician survey with … Read Full Post

Tagged Coronavirus, COVID-19, medical practices, physician practices, telehealth |

The Importance of Customer Service in the Healthcare Industry

The need for healthcare organizations to be profitable drives the industry to enhance the participation of physicians and other caregivers, to stay abreast of technology and cutting edge changes to stay competitive and to innovate in cutting operational costs. Where … Read Full Post

Tagged affordable care act, agency for healthcare research & quality, customer service, customer service in the healthcare industry, healthcare industry, home health agencies, medical practices, patient experiences, patient satisfaction, physicians |

What We’re Reading – Effective Cost Management for Your Medical Practice

Given our country’s limping economy, having an effective cost management plan for your medical practice is crucial to keeping your doors open. This article offers guidance on how to accomplish this without sacrificing quality of care to your patients. A … Read Full Post

Tagged cost management, direct costs in a medical practice, effective cost management, fixed costs in a medical practice, medical practices, medical supplies, overhead costs in a medical practice, practice management, variable costs in a medical practice |

Hospital-Acquired Medical Practices: Buyer Beware?

An article in Futurescan 2012: Healthcare Trends and Implications 2012-2017 outlines the huge shift in favor of hospital-owned medical practices. Those of us who’ve been around the block a time or two can’t shake the déjà vu of the 1990s … Read Full Post

Tagged caveat emptor, futurescan 2012, health care acquisitions, healthcare trends and implication 2012-2017, hospital acquired medical practices, hospital acquisition, medical practice acquisition plan, medical practices |

7 Ways to Maintain Patient Interaction in the Age of the EHR

A common criticism of EMR (electronic medical records) use in medical practices is that it causes doctors to become less engaged and impersonal. This causes frustration for all parties – patients and physicians – because doctors didn’t sign up for … Read Full Post

Tagged doctor-patient interactions, electronic medical record, medical practices, physicians, practice management, software advice, software buyers, software vendors |

Do EHRs Contribute to Coding and Payment Inaccuracies?

Many providers have touted the electronic health record (EHR) as the magic bullet to improve billing accuracy. However, according to the Center for Public Integrity, “Medicare regulators also acknowledge they are struggling to rein in a surge of aggressive — … Read Full Post

Tagged billing and coding accuracy, ehrs, electronic health record regarding billing, electronic health record regarding coding, electronic health records, evaluation and management, fraudulent documentation and billing, medical practices, physician practices, physicians documentation |

What Were Reading – Patients describe what they consider good customer service

Have you ever wanted to get into a patient’s head to know what she considers great customer service? This article summarizes a survey of over 2300 adults and their answers to that very question. Even though customer service is a … Read Full Post

Tagged good customer service, home health agencies, medical practices, physician offices, what patients consider good customer service |

Dealing with Problem Employees – A Two Part Series – Part 2

Part 2 – The Essentials of Good Documentation In this two-part series, so far, we have discussed the essentials of executing fair and consistent corrective action on employees with performance issues. Today we will explore the elements of good documentation … Read Full Post

Tagged corrective action for employees, disciplinary decision, documentation, employee performance, employer documentation, home health agencies, medical practices, performance issues, physician practices, workplace environment |

Dealing with Problem Employees – A Two Part Series

As managers and supervisors, one of the most disagreeable and difficult tasks we face is that of disciplining employees for performance issues. In today’s work environment, we are bound by rules and regulations which demand that disciplinary actions be carried … Read Full Post

Tagged corrective action for employees, disciplinary actions, employee disciplinary process, healthcare employees, home health agencies, human resource standards, medical practices, physician offices, practice management, problem employees |

What We’re Reading – 6 Ways to Get Your Medical Practice Organized

You know you saw a certain piece of paper on your desk, but can’t find it when you need it. You waste countless hours looking for this and other crucial documents amid piles of papers and ‘stuff.’ Does this sound … Read Full Post

Tagged increase productivity, medical practices, organization, organize your medical practice, organize your physician practice |