Tag Archives: healthcare industry

What We’re Reading – OSHA Proposes Publishing Worker Injury Data

In 2012, nearly three million people were injured at work, according to The Bureau of Labor Statistics.  A proposed law, announced on November 7th , would require businesses with more than 20 employees to annually file their OSHA 300 form … Read Full Post

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What We’re Reading – Improve Medical Practice Staff Communication Skills: 5 Best Practices

A patient’s first contact with your office is by phone, whether scheduling an appointment and/or requesting information.  If your staff doesn’t have the proper communication skills to create rapport with that patient, established or new, you could be in jeopardy … Read Full Post

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The Importance of Customer Service in the Healthcare Industry

The need for healthcare organizations to be profitable drives the industry to enhance the participation of physicians and other caregivers, to stay abreast of technology and cutting edge changes to stay competitive and to innovate in cutting operational costs. Where … Read Full Post

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