Blog Search
Categories
- Coding & Billing (129)
- Electronic Health Record (EHR) (16)
- HIPAA (5)
- Home Health (188)
- Human Resources (122)
- ICD-10 (13)
- Practice Management (218)
- Risk Adjustment (MRA) (71)
- What We're Reading (145)
Archives
- September 2023 (1)
- August 2023 (3)
- July 2023 (2)
- June 2023 (6)
- May 2023 (4)
- November 2022 (1)
- October 2022 (1)
- September 2022 (1)
- August 2022 (8)
- July 2022 (3)
- June 2022 (2)
- May 2022 (6)
- April 2022 (4)
- March 2022 (2)
- February 2022 (3)
- January 2022 (12)
- December 2021 (8)
- November 2021 (6)
- October 2021 (8)
- September 2021 (6)
- August 2021 (8)
- July 2021 (10)
- June 2021 (8)
- May 2021 (7)
- April 2021 (12)
- March 2021 (10)
- February 2021 (8)
- January 2021 (9)
- December 2020 (7)
- November 2020 (9)
- October 2020 (13)
- September 2020 (17)
- August 2020 (9)
- July 2020 (22)
- June 2020 (16)
- May 2020 (6)
- April 2020 (8)
- March 2020 (1)
- February 2020 (2)
- December 2019 (1)
- September 2018 (1)
- April 2018 (1)
- November 2017 (1)
- March 2014 (1)
- December 2013 (2)
- November 2013 (4)
- October 2013 (4)
- September 2013 (2)
- August 2013 (7)
- July 2013 (7)
- June 2013 (8)
- May 2013 (7)
- April 2013 (9)
- March 2013 (7)
- December 2012 (4)
- November 2012 (4)
- October 2012 (6)
- September 2012 (5)
- August 2012 (8)
- July 2012 (15)
- June 2012 (9)
- May 2012 (5)
- April 2012 (13)
- March 2012 (10)
- February 2012 (11)
- January 2012 (8)
- December 2011 (16)
- November 2011 (12)
- October 2011 (18)
- September 2011 (5)
- August 2011 (5)
- July 2011 (6)
Tag Archives: business
What We’re Reading – In Challenging Times, Customer Service Quality Matters Most!
Customer service quality is the currency that keeps our economy moving. When money is tight, many people experience a sense of lower self-esteem. When customers get good service from your business, it helps boost their self-image. And when they feel … Read Full Post
What We’re Reading – Customer Service vs. Customer Care
Research has shown that most customers would rather switch to a new company than fight to have their issue resolved. In fact, 96% of unhappy customers never voice their issue. Most customers simply don’t return to their now former suppliers. … Read Full Post