Perhaps your practice is blessed with a team of top-notch, well-trained, hardworking individuals who “have your back.” You rarely receive a patient complaint, no one ever calls in sick, your phones are answered on the first ring and paperwork is always where it belongs: filed or scanned timely in the chart. Congratulations! Many of your colleagues, however, aren’t as fortunate. They are frustrated with employee turnover, overtime, low morale, and inefficient, less-than-competent employees. It’s not hopeless.
From employee materials such as handbooks and forms, to processes, our top-notch HR consultants can assess your needs, implement the changes and coach your office manager toward success.
Coleman Consulting Group has a proven track record with practices that experience employee dysfunction in certain areas. Let us assess your practice and its employees and create a program to develop them into the super-performing stars they can be.