Monthly Archives: January 2012

What We’re Reading – Feeling Better About ICD-10

With all of the negative talk going around about the ICD-10 conversion, the author of this article puts forth reasons why ICD-10 will prove to be a good thing…eventually. Updates technology and specificity.  ICD-9 was developed in 1979 and is now … Read Full Post

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What We’re Reading – Sharing Patient Feedback with Your Staff

In this article, Shelly K. Schwartz suggests sharing patient feedback with your staff.  There is nothing like receiving positive feedback to boost in office morale.  On the other hand, negative feedback can be a great motivation to make some changes … Read Full Post

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What We’re Reading – Study: Special Home-Visit Program Could Promote Prevention

A special Medicare program aimed at keeping patients with chronic diseases out of the hospital may help lower health care costs by focusing on prevention of expensive complications.  A study conducted by XLHealth and America’s Health Insurance Plans found that … Read Full Post

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What We’re Reading – In Challenging Times, Customer Service Quality Matters Most!

Customer service quality is the currency that keeps our economy moving. When money is tight, many people experience a sense of lower self-esteem. When customers get good service from your business, it helps boost their self-image. And when they feel … Read Full Post

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‘Meaningful Use’ for Physician Practices: Is It Worth the Trouble?

The foundation of the Medicare & Medicaid EHR Incentive Program is to improve quality of care.  Facilitating documentation, enhancing provider communication and focusing on indicators that produce better outcomes necessitate an electronic solution for most providers.  To achieve this, CMS … Read Full Post

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CMS Provides Guidance on 5010 Discretionary Enforcement Period for Medicare Fee for Service

Medicare Fee-for-Service (FFS) issued an announcement on December 14th regarding its plan for the 90 Day Discretionary Enforcement Period for non-compliant HIPAA covered entities.  According to that announcement, CMS provided a 90 day discretionary period for compliance with planned January … Read Full Post

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What We’re Reading – Seven Tips to Keep Your Clients Coming Back for More

Are you looking for creative ways to keep your repeat client business? This article gives you 7 ways to do just this! The first tip is to offer packages for recurring work. The author used the example of a website … Read Full Post

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5010 – Much Ado about Nothing?

It seems like not a day goes by in healthcare without some gloomy prediction about the changes lurking on the horizon. The one causing the most stir at the moment is 5010. To understand “5010,” we first need to take … Read Full Post

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