Monthly Archives: November 2011

Coding Cancers: A Common Charting Error

One of the most common provider charting errors occurs in the area of cancer diagnoses.  Practitioners routinely document and code cancers when the patient’s disease has been treated and is no longer evident.  For risk adjusted practices, this means the … Read Full Post

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What We’re Reading – Preparing for the ICD – 10 Transition

With only 37 months left before the healthcare world transitions to the ICD-10-CM, the author of this article suggests taking a systematic approach, in order to make the transition as smooth as possible.  The key elements in making this transition … Read Full Post

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What We’re Reading – Customer Service vs. Customer Care

Research has shown that most customers would rather switch to a new company than fight to have their issue resolved. In fact, 96% of unhappy customers never voice their issue. Most customers simply don’t return to their now former suppliers. … Read Full Post

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Medicare Billing for Seasonal Flu Vaccines

As you know, Medicare began covering annual influenza immunizations in 1993 for all Medicare beneficiaries. Medicare covers both the costs of the vaccine and its administration by recognized providers. There is no coinsurance or co-payment applied to this benefit, and … Read Full Post

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What We’re Reading – Medical identity theft is a growing problem

Nothing seems to be off limits these days. Not only are people stealing identities for financial gain, but also for medical purposes.  In this article, Jim Koenig, director & leader of PwC’s identity theft practice said, “Medical identity theft is … Read Full Post

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What We’re Reading – Five ways for physician to manage their online reputation

In the wave of social media, physicians have to focus more on just word of mouth for positive and/or negative comments these days.  Regardless of whether or not the physician has an online presence, everything about the practice – good … Read Full Post

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The Revalidation of Provider Enrollment Information

The revalidation process is a requirement of the Affordable Care Act for all Medicare providers and suppliers to revalidate their enrollment information in the Medicare program under new enrollment screening criteria.  The revalidation process affects only those Medicare providers who … Read Full Post

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What We’re Reading – Use of Technology Urged to Combat Racial, Ethnic Disparities in Health Care

The authors of the article, “Bridging the Digital Divide in Health Care: The Role of Health Information Technology in Addressing Racial and Ethnic Disparities,” contend that Health Information Technology (HIT) can be successful in eliminating health care disparities experienced by … Read Full Post

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What We’re Reading – Docs need more EHR training, survey suggests

A recent study conducted by AmericanEHR Partners found that physicians need at least three to five days of training to feel comfortable using their electronic health-record system. With two weeks or more of training, the “ease of use” ratings increased. … Read Full Post

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How should I prepare for ICD-10?

From time to time, we hear about consultants scaring the daylights out of providers with horror stories about the transition to ICD-10.  We disagree with that approach, although it’s important to have a healthy respect for any system that – … Read Full Post

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